YOU ASKED ME A QUESTION
An email you sent me today asked if i would like to see the story about my great grandfather and his experiences and his association with religion. Naturally I said YES and clicked the link. Guess what, another of your great let-downs, Oh, sorry we can't show you that, page. 404. So, I was disappointed again, a very common occurrence on this website.
How do you propose to let me see that story, that is my question.
Answers
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I received a similiar email about an ancestor appearing in a religious record. I had no issues accessing it.
The 404 error often indicates a temporary issue. I suggest trying again a few minutes later.
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I can now open a page but it has a message "sorry we are unable to retrieve your information".
It looks like a lost cause to me
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I need to talk to someone about some serious problems with my tree. Please let me know how I can do this?
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Margaret
I am just another 'lowly' User/Patron ...
Just in passing ...
EITHER ...
[ 1 ]
Ask away, here, in this "Communiy.FamilySearch" Forum.
But ...
That Said ...
Feel free, to do so, in a post in your own right, by submitting a sperate and distinct post.
[ Rather, than being part of another User's/Patron's post, like you have here ... ]
OR ...
[ 2 ]
Depending on your location ...
"Privately" ...
Through/via, either, (1) "Telephone"; or, (2) "Live" ('On-Line') "Chat", directly, with 'FamilySearch' "Support"
Contact Us
https://www.familysearch.org/en/help/helpcenter/article/contact-us
.
I hope, that this may help/assist, somewhat.
Brett
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Just in passing ...
I was reluctant to respond, directly about your post; as, had not received a "E-mail" regarding such ...
And, I was NOT familiar, with the particular "Campaign", by 'FamilySearch' ...
Well, I am now ...
Through, this post, this morning ...
FamilySearch Help
'Category' = General Questions
HOME > FAMILYSEARCH HELP > GENERAL QUESTIONS
This email link revealed the lineage but now it doesn't, how can I restore the original link?
So ...
That Said ...
The "Campaign", by 'FamilySearch':
Discover Your [ Whichever Ancestor ] in Religious Records
https://www.familysearch.org/campaign/religiousrecords
Hm ...
Not much good to me, personally; as, ALL such "Records", were ALREADY "Attached", to the x20 individuals/persons ...
[ I will just have to "Wait"; UNTIL, that particular "Campaign" is, "Refreshed"; and, repopulated with a NEW batch ... ]
Now ...
That Said ...
Question: Can you yet 'see' (ie. get access to) that particular "Campaign"?
IF, you CANNOT, through that "E-mail", that you received; THEN, try the above "Link"/"URL, that certainly seems to be working now.
[ I tried, that "Link"/"URL", on BOTH, my 'FamilySearch' Accounts ... ]
Please advise.
Brett
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The Only answer I received was "Sorry, we are unable to retrieve your information."😕😧😳😠😡🤬
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