Mailadress with Subdomain?
Hello,
my mail-address contains a sub-domain like "address@my.domain.de", but I can't enter this in the e-mail-field. The first answer was "wrong address", but currently the page returns "Oops, something went wrong. Plesse refresh the page".
How can I enter my current mail address into that field?
Thank you
Kind regards
Answers
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Hi TKlusmann
A check for your name in the database shows that you were able to successfully sign in Jan 10 2022.
Looks like all is now OK for you.
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Dear Mrs. Hawks,
thank you for checking the database.
The problem isn't to sign in but to change the mailadress. The current mailadress won't work much longer. I need to change it. It's seems inpossible to enter a mailadress with a subdomain like name@sub.domain.de.
Kind regards
Tanja Klusmann
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@TKlusmann - Would you be able to confirm where you are trying to change your email address - here in the community (https://community.familysearch.org/) or on FamilySearch.org (https://www.familysearch.org/)?
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