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How can I see the image while indexing?

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  • Mute
tbiii4026324
tbiii4026324 ✭
January 9, 2022 edited August 19, 2024 in Get Involved/Indexing

Usually the image is visible next to the review column. That is now gone and I cannot see the image in enlarged form.

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Answers

  • John Empoliti
    John Empoliti ✭✭✭✭✭
    January 10, 2022 edited January 10, 2022

    Hi @tbiii4026324

    It could be that your browser needs to be cleaned up (I.e., clear cache and cookies). If you have a second browser installed, try opening the batch with it. If the problem doesn't happen, that's a sign that your preferred broswper needs cleaning. You can skip trying another browser and just clean your current one using the steps in the following article. If that doesn't help, please share your Batch Code (MXXX-XXX at the end of batch name) for more specific help.

    https://www.familysearch.org/en/help/helpcenter/article/i-keep-getting-error-messages-when-indexing

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