Home› Ask a Question› FamilySearch Account

Locked account?

Linda Dixon Ricks
Linda Dixon Ricks ✭
January 5, 2022 edited July 11, 2024 in FamilySearch Account

How long does an account stay locked?

0

Answers

  • lookingfortheanswers
    lookingfortheanswers ✭✭✭
    January 5, 2022

    My account is locked


    We are sorry your access to FamilySearch is locked.

    A public FamilySearch account locks for ten minutes after five failed login attempts, then automatically unlocks. A FamilySearch member account locks for 30 minutes after six failed attempts, then automatically unlocks.

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 44.4K Ask a Question
  • 3.5K General Questions
  • 594 FamilySearch Center
  • 6.8K Get Involved
  • 673 FamilySearch Account
  • 6.9K Family Tree
  • 5.5K Search
  • 1.1K Memories
  • 498 Other Languages
  • 65 Community News
  • Groups