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FHC_Application_Finder_Deploy getting flagged as malware

Kanji Takahashi
Kanji Takahashi ✭
December 31, 2021 edited July 10, 2024 in FamilySearch Center

At the FHC app resources website (https://www.familysearch.org/remote/support.html), FHC_Application_Finder_Deploy is flagged as malware by Webroot, Malwarebytes, McAfee-GW-Edition, and other anti-malware apps, as you can see by scanning the file using VirusTotal. Corruption of legitimate software by hackers is a real problem these days. May I request that the engineers check this app to make sure that it is OK, and if it is OK, to work with the services that detected it to keep it from getting flagged?

Thank you.

0

Answers

  • Kanji Takahashi
    Kanji Takahashi ✭
    December 31, 2021

    I contacted Webroot, and they determined it to be a false positive.

    0
  • Ken Richins - NA FSCS Specialty Lead
    Ken Richins - NA FSCS Specialty Lead ✭✭✭✭
    December 31, 2021

    FHC's should not have ANY other A/V programs installed on the FHC computers other than the church-provided Sophos Enterprise Security. Our engineers do work with Sophos to see that our software is malware-free and that Sophos, our only approved and authorized malware program, knows that it is safe.

    1
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