contact me between 8:30 am and 3:00 pm any day of the week
I will await your reply through messaging or email
@Susanne Marie Steele
Welcome to the "Community.FamilySearch" Forum.
I am just another 'lowly' User/Patron ...
Just in passing ...
And, just to clarify ...
Question: Are you trying to "Link" an/your existing "Ancestry_com" Account, with your 'FamilySearch" Account?
As, that information, would assist others, in considering, what to advise to provide.
Just my thoughts.
There is no linkage between the World tree in FamilySearch and YOUR tree(s) in Ancestry in the sense that your Ancestry data might "sync" to FamilySearch. This is a collaboration environment where as in Ancestry you have your own trees, which can be private or public.
We have contacted Susanne Steele and will help her with her FamilySearch/Ancestry issue.
We were able to help @Susanne Marie Steele with her FamilySearch/Ancestry issue.
@Gail S Watson
Please be aware, that "Ancestry_com", is a "Partner", with 'FamilySearch'.
And, there is a link/connection between them.
And, some Users/Patrons CAN link/connect, their "Ancestry_com" Account, with their 'FamilySearch' Account.
To more easily, 'Transfer', that "Data" (eg. "Records"; and, "Sources"), between them.
Here is a "Knowledge Article", in 'FamilySearch':