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Can’t link to my ancestry account

Susanne Marie Steele
Susanne Marie Steele ✭
December 29, 2021 edited December 29, 2021 in FamilySearch Account

Susanne steele


contact me between 8:30 am and 3:00 pm any day of the week


I will await your reply through messaging or email

0

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    December 30, 2021

    @Susanne Marie Steele

    Susanne

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    Just in passing ...

    And, just to clarify ...

    Question: Are you trying to "Link" an/your existing "Ancestry_com" Account, with your 'FamilySearch" Account?

    Please advise.

    As, that information, would assist others, in considering, what to advise to provide.

    Just my thoughts.

    Brett

    0
  • Gail Swihart Watson
    Gail Swihart Watson ✭✭✭✭✭
    December 30, 2021

    There is no linkage between the World tree in FamilySearch and YOUR tree(s) in Ancestry in the sense that your Ancestry data might "sync" to FamilySearch. This is a collaboration environment where as in Ancestry you have your own trees, which can be private or public.

    0
  • DRPGrigg
    DRPGrigg ✭✭
    December 30, 2021

    We have contacted Susanne Steele and will help her with her FamilySearch/Ancestry issue.

    1
  • DRPGrigg
    DRPGrigg ✭✭
    December 30, 2021

    We were able to help @Susanne Marie Steele with her FamilySearch/Ancestry issue.

    0
  • Brett .
    Brett . ✭✭✭✭✭
    January 1, 2022

    @Gail S Watson

    'G'Day', Gail

    Please be aware, that "Ancestry_com", is a "Partner", with 'FamilySearch'.

    And, there is a link/connection between them.

    And, some Users/Patrons CAN link/connect, their "Ancestry_com" Account, with their 'FamilySearch' Account.

    To more easily, 'Transfer', that "Data" (eg. "Records"; and, "Sources"), between them.

    Here is a "Knowledge Article", in 'FamilySearch':

    How do I set up my Ancestry account?

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-set-up-my-ancestry-account

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-set-up-my-ancestry-account

    Brett

    1
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