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Why is the system not showing I have completed reviews of batches?

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Atwoodkb
Atwoodkb ✭
December 28, 2021 edited August 19, 2024 in Get Involved/Indexing

I am doing reviewing of Indexing. Yesterday and today the system is not showing that I have completed batches. I see the same number completed as before I started. . Kenneth Atwood.

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  • Colin Yamamoto_1
    Colin Yamamoto_1 ✭✭✭
    December 28, 2021

    Sometimes it may take a few days to sync. If longer than that and still nothing, then there may be a bigger issue in the site itself. Mine in still counting upwards however, so maybe this is unique to your situation. Best of luck on getting it fixed soon:)

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  • CHold
    CHold ✭✭✭
    December 28, 2021

    @Atwoodkb

    Here is a help article that may give you some information:

    https://www.familysearch.org/en/help/helpcenter/article/where-can-i-find-my-indexing-history-stats

    I do know that from personal experience there is often lag time from when I index or review and when those numbers appear In My Totals area. Frankly I do not worry about it too much.

    If I find out more information I will let you know.

    Thank you for helping Index. That helps so many find records about their ancestors.

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  • CHold
    CHold ✭✭✭
    December 28, 2021

    @Atwoodkb

    Another idea is to do some regular maintenance"

    Clear cookies and make sure that your browser is on the most current version.

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser
    https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible

    If you need additional assistance on the above 2 maintenance issues. Please let me know and I can do a private chat with you.

    Thank you!

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