life summary
Hi , this is probably the wrong place to put this but i couldn't find any other place.
i received a new life summary from FamilySearch for my Late Grandmother and it was wrong , it said she died at Ocean View in Cape Breton , actually she died at the senior citizen home called Ocean View Manor located in Cole Harbour Nova Scotia.
and i have no idea how to get in contact with someone to have it changed so the information is correct.
Thanks , and i hope someone can help.
Kenneth Andrews
Answers
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Just to to her Vitals and click on "Edit" to the right of the word Death. Delete the words in the Place of Death text entry box. Type in "Cole Harbour". When the correct city in Nova Scotia is displayed below, select it. Click before the standardized location text and add "Ocean View Manor". Don't click on anything that is displayed below the box after you type "Ocean View Manor". Click on a blank space above the Place of Death or just click "Save".
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I think you've pointed out one of the very few actually-useful aspects of the "Discovery" pages on FamilySearch: because they use the standardized values for dates and places rather than the display values, they point out mis-standardizations.
All dates and places entered in FamilySearch's Family Tree can have two versions: the display value and the standardized value. The standardized value is a label for an entity in the database: a specific numerical string indicating a specific point in time, or a set of coordinates with associated jurisdictional information. The display value can be the same as the standardized value, but it does not have to be: it can contain a full street address or ecclesiastical calendar references, for example.
When a date or place is entered in Family Tree, the system brings up a drop-down of suggested standards. If the wrong one is chosen, then you end up with your situation: a standardized value that is nowhere near the actual place. To fix it, you need to edit the date or place in question on the profile's detail page and choose the correct place from the drop-down.
The Discovery page will take several weeks to catch up to any corrections.
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yes , i see what you are saying Julia , but i think i didn't clarify my statement , actually it was Family Search that sent me the page in my E-mail , but their version said my Grandmother died in Cape Breton and i don't know how they got that information because the information on my family tree home page states she died in the manor in Cole Harbour that is in Dartmouth Nova Scotia , but what i wanted to do is inform them that they made a mistake and see if they could correct it is it doesn't misinform someone else
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I have all campaigns and other emails from FS turned off, so I haven't a clue what you could have gotten, but have you checked her Family Tree profile to see if her place of death is standardized correctly? That seems like the most likely source of this kind of error.
The other thing I can think of is maybe they were notifying you about a historical record match, and it had the place mis-standardized? In the past year, FS has been running an automated routine that has messed up the locations on hundreds of thousands of index entries.
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mmm , i'll have to look into that more , thanks very much
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The Life Summary information on the person's Discovery Page is computer generated from the standardized dates and places as found in that person's record in the Family Tree.
Go to the person you mentioned. Click on the edit for the life event in question. You will probably see a place listed in the display field and then the standard place that is showing up in the life summary will be in the standard field. You can correct it as Julia mentioned above.
The Discovery Pages take upwards of a few weeks to update.
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Thank you Amy , when i bring up her own page from our family tree i see the information for her death is correct , but i will play with it more and see if i have standardized dates and the place where she died
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