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New Format

Ellen Cleary_1
Ellen Cleary_1 ✭
December 27, 2021 edited January 1, 2022 in Search

I am really struggling with your new format. I am doing a search and there is a very small window with the results. The rest of the page is taken up with extraneous things that I don't need. I need the information from the search. It is so hard to scroll through the search results. They are in a very small window and I can't seem to keep my place and move easily through them. I am finding the new format impossible for what I have been able to do so easily. Please please please reconsider revising it.

This is what I'm seeing for a complex search...I can't even see the results well enough to make them useful.

image.png


3

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    December 27, 2021

    @Ellen Cleary_1

    Ellen

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    And, in relation to, the "Changes" of, the NEW "Search Records"; and, the resulting "Results" page/screen ...

    You are certainly not alone ...

    And, just in case you, were not aware ...

    Here are some FOUR (x4) posts, in date (and, post) order of being posted, from someone, stating, to be part of the 'FamilySearch' Team that, 'Designed'; and, 'Developed", the the NEW "Results" page/screen, for "Search Records", which appears, in some of the posts, to give some "Instruction", on HOW to use the NEW "Results" page/screen, for "Search Records".

    "Ideas" (ie. 'Feedback) Section

    15 July 2021

    [ 1 ] Discussion 90536

    'Category' = Records (Searching And Viewing)

    Home > Ideas > Records (Searching And Viewing)

    Hello FamilySearch Community! Try out the new update to Record Search.

    https://community.familysearch.org/en/discussion/90536/hello-familysearch-community-try-out-the-new-update-to-record-search

    https://community.familysearch.org/en/discussion/90536/hello-familysearch-community-try-out-the-new-update-to-record-search

    29 September 2021

    [ 2 ] Discussion 103619

    'Category' = General User Interface

    Home > Ideas > General User Interface

    FamilySearch's Updates to the Search Page

    https://community.familysearch.org/en/discussion/103619/familysearchs-updates-to-the-search-page

    https://community.familysearch.org/en/discussion/103619/familysearchs-updates-to-the-search-page

    [ 3 ] Discussion 103620

    'Category' = Records (Searching And Viewing)

    Home > Ideas > Records (Searching And Viewing)

    FamilySearch Employee Responding to Search Page Feedback

    https://community.familysearch.org/en/discussion/103620/familysearch-employee-responding-to-search-page-feedback

    https://community.familysearch.org/en/discussion/103620/familysearch-employee-responding-to-search-page-feedback

    [ 4 ] Discussion 103621

    'Category' = Records (Searching And Viewing)

    Home > Ideas > Records (Searching And Viewing)

    FamilySearch Employee Responding to Search Page Feedback

    https://community.familysearch.org/en/discussion/103621/familysearch-employee-responding-to-search-page-feedback

    https://community.familysearch.org/en/discussion/103621/familysearch-employee-responding-to-search-page-feedback

    I hope, that some of the information in these posts, may offer some help/assistance.

    And ...

    There are OTHER posts throughout this Forum, where the instigator of the above posts has responded with, advice; direction; instruction; help/assistance, on the NEW "Results" page/screen, of "Records Search" ('FamilySearch').

    Now ...

    That Said ...

    You may like to ADD, your thoughts/comments, in those particular posts; so that, your thoughts/comments, like those of MANY other UNHAPPY Users/Patrons, ARE 'seen', by the Team, in 'FamilySearch', that 'Designed'; and, 'Developed" the NEW look "Search".

    As you can 'see' from those posts ...

    DESPITE, all the NEGATIVE 'Feedback', with regard to the NEW "Results" page/screen, for "Search Records", from those that matter, the 'lowly' User/Patrons, where the NEW "Results" page/screen, for "Search Records", was 'foisted' upon them; BEFORE, being "Fully" released to ALL User/Patrons - 'FamilySearch' RELEASED the NEW "Results" page/screen, for "Search Records", to ALL Users/Patrons.

    As I already suggested ...

    You are not alone ...

    We are ALL "Struggling"; and, NEED "Help", with the NEW "Results" page/screen, for "Search Records", which is NOT very 'User Friendly'.

    MOST Users/Patrons want the NEW "Results" page/screen, for "Search Records" to be "Reverted" BACK to the PREVIOUS "Results" page/screen, for "Search Records".

    But ...

    That Said ...

    SADLY, I doubt that will happen ...

    And ...

    Finally ...

    'FamilySearch' has made, MINOR "Changes", to the NEW "Search Records"; and, the resulting "Results" page/screen, hopefully such will keep occurring ...

    I know, that this DOES NOT help/assist; but, I hope, that this gives you, some additional, insight; and, perspective.

    Brett

    2
  • Ellen Cleary_1
    Ellen Cleary_1 ✭
    December 27, 2021

    Thank you VERY MUCH!

    0
  • Paul W
    Paul W ✭✭✭✭✭
    December 29, 2021 edited December 29, 2021

    @Ellen Cleary_1

    Personally, I am pleased you have opened a new topic to raise this issue.

    So many of the complaints raised on this forum concern the difference in the number of results that are produced in searches, compared to previously. I always emphasise that my personal concern is about the dreadful page layout and how impracticable it is now to view and compare the results.

    If the design team can't see the serious problems they have created here, they can't be carrying out the same kind of research as you or me!

    1
  • ken scislaw
    ken scislaw ✭
    December 29, 2021 edited December 29, 2021

    I don't have a 'learning curve' problem with the new web interface, it's an efficient execution problem

    The interface has clearly been re-designed to work best with cell phones, for the vast people who dip their toe into family search (and who then lazily copy paste bad work of others all over Ancestry.com trees)

    I'm an "expert" having used digital search tools at archives, databases all over the world.

    The new Familysearch "experience" is awful, to put it bluntly - it ranks up there with the US National Archives (which is exactly what you would expect from a bloated government agency)

    What also shocked me was this "feedback" process. A public discussion board? Gracious!!

    Are IT people running Familysearch now? (would explain everything)

    1
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