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delete a duplicate photo

jloader1
jloader1 ✭
December 20, 2021 in Memories

i uploaded a photo and and it says duplicate and i cannot delete it, can anyone please help.

Tagged:
  • Duplicate Photo
  • Duplicate Memory
0

Answers

  • Lynne Wilson1
    Lynne Wilson1 ✭
    December 20, 2021

    Thank you for contacting community

    Have you tried refreshing your screen after you have tried to delete the photgraph?

    Here is a Knowledge Article that may help with your query

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-permanently-delete-memory-items

    I hope this helps with your enquiry

    0
  • Family Bible
    Family Bible ✭✭✭
    December 23, 2021

    what are you trying to delete? The original (1st uploaded) duplicate item

    or simply the entry that says "duplicate"?

    for the latter - as was pointed out you simply need to refresh your screen.


    if you are trying to locate the original 1st upload

    go to your GALLERY and look for it there

    https://www.familysearch.org/photos/gallery

    0
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