How do I link my ancestry guest account to my lds family search account with ancestry?

LW Child

When I signed up for my lds family search account for ancestry, I used the same username and password as my family search account and did not link it with an old guest account that I had on ancestry. Now when I sign in to my ancestry account I can only see the guest account.

I changed my email on my guest account and revoked access to ancestry from family search. I went into partner access and tried to sign up again for the lds account using the sign in to connect your account button. It keeps coming up saying that my family search account is already linked to an account on ancestry. I called Ancestry and all they did was change my password and to contact family search.

Can you please help me link my lds family search ancestry account to my old ancestry guest account?

TimTaggart

Within the attached article link you will find a way to connect.

https://www.familysearch.org/en/help/helpcenter/article/my-account-has-already-been-linked-to-ancestry

DRPGrigg

We have contacted @LW Child with information to help with their FamilySearch/Ancestry issue.

DRPGrigg

We have helped @LW Child with her FamilySearch/Ancestry issue.