Person Page Information

gengirl

I am no longer able to view sources, ordinances or "View My Relationship" on a Person page. I depend upon the information provided from each of these links to determine if the person needs more sources, has available sources, or is related to me. Will the information be available soon?

Brett .

@gengirl

FYI

I am just another 'lowly' User/Patron ...

Just in passing

I am certainly NOT having ANY of those problems/issues ...

And, I just "Checked" in the "Browsers" of:

(1) 'Google' "Chrome"; and,

(2) 'Mozilla' "FireFox"; and,

(3) 'Microsoft' "Edge",

All with the "Operating System" of 'Microsoft' "Windows 10".

And, all with the LATEST "Versions" of each.

Question:

Are the "Versions" of the, "Browser(s)"; and, "Operating System", that you use the LATEST?

[ ie. either, the Latest; or, al least, the previous ... ]

Have you tried, the "Oldie"; but, sometimes, STILL, a "Goodie" ...

ie. "Clearing", the "Cookies"; and, the "Cache"; plus, even, the "Browsing History", of your "Browser(s)"?

Such may not work; but, often, it does.

Just my thoughts.

Good Luck,

I hope, that this may help/assist, somewhat

Brett

Colin Ramsbottom

Here is an article from the FamilySearch Help Centre that may help (in line with the last post about cookies):

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch

Hope this helps.

gengirl

It worked! Thank you for helping me!