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Samoa—Membership Records, 1888–1954[M39P-3X4] Images Forbidden

DavidNCraig
DavidNCraig ✭
December 13, 2021 in Indexing

Why are the images forbidden? Unable to index this batch.

0

Answers

  • Mirevo
    Mirevo ✭✭✭✭
    December 13, 2021

    Hello David,

    Please check your messages, we have answered your question.

    0
  • Colin Yamamoto_1
    Colin Yamamoto_1 ✭✭✭
    December 13, 2021

    You are right, i cant see any either. :(

    0
  • Bernice Kolone Purcell
    Bernice Kolone Purcell ✭
    December 13, 2021

    yes....why is it forbidden? Sorry asking the same question.

    0
  • Jill Lawrence
    Jill Lawrence ✭
    December 13, 2021

    Yes it is still showing forbidden for me as well

    0
  • John Empoliti
    John Empoliti ✭✭✭✭✭
    December 13, 2021

    The film with the ID indicated in the batch does not appear to exist—no wonder the system can show no images

    0
  • WPBA
    WPBA ✭
    December 13, 2021

    Some batches are geographically assigned and can only be opened if you live in a certain country. See this Article.

    https://www.familysearch.org/en/help/helpcenter/article/why-do-i-get-an-error-message-when-i-try-to-open-a-batch-for-indexing

    This article says "A restriction is in place that prevents you from viewing the images. An example of this would be a contract between FamilySearch and the custodian of the records that allows only people living in a specific country to index the records."

    0
  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    December 13, 2021

    If the project is restricted to a certain group for indexing, it usually won't appear in your Find Batches List. Maybe this one just didn't get the proper programming.

    Not sure what the private message that answered the question said, but,

    I have had this happen to batches too and once I signed out of the program and back in, the batches were available. If that doesn't work, just return them and let someone else try. Click on Batch, Return Batch.

    1
  • Mirevo
    Mirevo ✭✭✭✭
    December 13, 2021

    This is an known issue and we have engineers and others looking into it.

    Thank you for your patience.

    2
  • Mirevo
    Mirevo ✭✭✭✭
    December 14, 2021

    Samoa Membership records: This project has been pulled. If any of you have any batches from this project, please return them.

    Thank you.

    2
  • Colin Yamamoto_1
    Colin Yamamoto_1 ✭✭✭
    December 14, 2021

    aw man it got pulled.

    0
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