Why can't I edit Parent-child relationships any more (only in Firefox)?
It seems I cannot edit parent-child relationships any more, at least in recent versions of Firefox. The Edit button I'm familiar with next to spouses and children under Family Members no longer appears, so there's no way to access the feature.
It does seem to be a recent problem, as it seemed to work fine just a few weeks ago. I'm currently running Firefox 94.0.2 (64-bit), downloaded from the Mozilla site, and I don't see any edit buttons.
Oddly enough it's still working in the Firefox ESR release I have on this machine (Debian ships ESR releases as its default version). The Firefox ESR release I have is 78.15.0esr (64-bit) where it works fine.
It also works fine in Chromium (unbranded Chrome) on this system, version 90.0.4430.212 (.
Any suggestions?
Best Answer
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@SheamusPatt Have you cleared your cache in Firefox 94.0.2? I was having a similar problem with options not appearing in the gallery in FF but they were fine in several other browsers.
It took 2 tries clearing the cache in FF, but now the Gallery blue bar and actions button appear in FF.
I clear cache and FS cookies on a regular basis, but it's needed a little extra TLC of late.
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Answers
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Sheamus
Welcome to the "Community.FamilySearch" Forum.
I am just another 'lowly' User/Patron ...
Just in passing ...
FYI
Of late, I have been using the "Browsers" of:
(1) 'Google' "Chrome"; and/or,
(2) 'Mozilla' "FireFox"; and/or,
(3) 'Microsoft' "Edge",
ALL with the "Operating System" of "Windows 10"; and,
ALL with the LATEST "Versions" of each.
WITHOUT that problem/issue, that you describe.
I just thought I would pass that on ...
Just in case, it is OTHER, than the "Browser(s)" ...
Brett
ps: An "Oldie"; but, often, still, a "Goodie" ...
IF, you have not already; THEN, ...
Try "Clearing", the "Cookies"; and, the "Cache", of the "Browser" (and, even, the "Browsing History") ...
[ Nothing ventured, nothing gained ... ]
Good Luck
.
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As Áine said, it's probably an incompletely-loaded version of the page "helpfully" sitting in your cache that's causing the problem.
I don't know why FS is so vulnerable to such problems, especially of late. Do they have a timeout set too short to deal with even a momentary connectivity hiccup?
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And Firefox also seems to be more problematic. Maybe a combination of factors from the website and the browser.
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Clearing the data for "familysearch" did the trick (no need to clear everything).
Thanks, Áine - don't know why I didn't think of it.
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Glad it worked @SheamusPatt
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This was happening to me as well, which was resolved by doing the suggested fix here (clearing cache/cookies).
Firefox 97.0 (64-bit), macOS Monterey 12.2.1
I'm happy to use Chrome for fs purposes while this is investigated or fixed, but it's my preference to use Firefox for everything else.
I even disabled almost all extensions/add-ons (except Bitwarden, which should not really affect site rendering or js execution, but who knows?)
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