Incorrect Images

Matthew Shaffer 2

What is the process to let Family Search know when image rolls are incorrectly labeled, duplicated rolls of the same record with different titling, volume and archival numbers are incorrect, etc.?

N Tychonievich

@Matthew Shaffer 2 There is, in fact, an official way to report errors such as you describe. This is it--here in the Search section of FamilySearch Help on Community. But, before we can move your report on, we need details. Film numbers from the catalog; URLs showing evidence of the errors. We need enough detail that we can replicate/see the error. Then, we can move the report on to those who can make changes.

Áine Ní Donnghaile

@N Tychonievich

Paul W

@Matthew Shaffer 2

Sadly, there is no formal way to report errors of this nature. Many of us have tried to get corrections like this made by FamilySearch (in my case over a ten year period), but there is little or no evidence that such reports are ever acted upon.

Áine Ní Donnghaile

Thank you for replying @N Tychonievich. I know you said that you are the mod who makes these reports. If there is a better - or general - name to tag, please let us know. I don't like to abuse your generosity by always tagging you, personally, for attention to similar threads.

Thanks.

N Tychonievich

Feel free to tag me. If it gets to be too much, I'll share the wealth.

Áine Ní Donnghaile

Thanks!

PORCARO, Robert R.

Thank you for listing the new images.

When I began research on the new listed images I found that out of 105 new images 42 were incorrectly labeled meaning that others looking for their images will be listed somewhere else and they will never find them.

Robert Porcaro