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How can we go back to previous version of search?

monkeyshang
monkeyshang ✭
November 12, 2021 edited December 22, 2021 in General Questions

Every search I have done to look up records for an ancestor, which I only have there name and approximate birth year and spouses name. It gives me results that are not even close to the information I am looking for.

The new version of search does not help you find records. The old version, you could look through the results and see if family members names matched.


Please go back to previous version, I know I am not the only one frustrated.

2

Answers

  • genthusiast
    genthusiast ✭✭✭✭✭
    November 12, 2021 edited November 12, 2021

    Sarcasm: If you build a time machine and get back there - let us know.

    No really, there is no way to go back to 'old Search'. You have a few options here in Community (at least that I am aware of):

    1. Post your Search URL in your Community question and indicate what you are searching for -or just the general query parameters.
    2. Find an Idea - in the 'Suggest an Idea' category - that you support for changing the current Search functionality.
    3. There are options such as a VIrtual Consultation - https://go.oncehub.com/ResearchStrategySession where someone at FamilySearch can help you.
    4. Along the same lines you could Contact Support and chat/call in (depending on availability from your location) and get help.

    Sorry for the sarcasm - but after weeks of people having problems with Search and just expressing general frustration without specific Search parameters - it does get old...

    I hope these suggestions help you in your searching.

    0
  • Brett .
    Brett . ✭✭✭✭✭
    November 13, 2021

    @monkeyshang

    FYI

    I am just another 'lowly' User/Patron ...

    MANY; Many, many, of us wish for such ...

    But ...

    That Said ...

    I really doubt such will ever happen ...

    And, just in case you, were not aware ...

    Here are some FOUR (x4) posts, in date (and, post) order of being posted, from someone, stating, to be part of the 'FamilySearch' Team that, 'Designed'; and, 'Developed", the the NEW "Results" page/screen, for "Search Records", which appears, in some of the posts, to give some "Instruction", on HOW to use the NEW "Results" page/screen, for "Search Records".

    "Ideas" (ie. 'Feedback) Section

    15 July 2021

    [ 1 ] Discussion 90536

    'Category' = Records (Searching And Viewing)

    Home > Ideas > Records (Searching And Viewing)

    Hello FamilySearch Community! Try out the new update to Record Search.

    https://community.familysearch.org/en/discussion/90536/hello-familysearch-community-try-out-the-new-update-to-record-search

    https://community.familysearch.org/en/discussion/90536/hello-familysearch-community-try-out-the-new-update-to-record-search

    29 September 2021

    [ 2 ] Discussion 103619

    'Category' = General User Interface

    Home > Ideas > General User Interface

    FamilySearch's Updates to the Search Page

    https://community.familysearch.org/en/discussion/103619/familysearchs-updates-to-the-search-page

    https://community.familysearch.org/en/discussion/103619/familysearchs-updates-to-the-search-page

    [ 3 ] Discussion 103620

    'Category' = Records (Searching And Viewing)

    Home > Ideas > Records (Searching And Viewing)

    FamilySearch Employee Responding to Search Page Feedback

    https://community.familysearch.org/en/discussion/103620/familysearch-employee-responding-to-search-page-feedback

    https://community.familysearch.org/en/discussion/103620/familysearch-employee-responding-to-search-page-feedback

    [ 4 ] Discussion 103621

    'Category' = Records (Searching And Viewing)

    Home > Ideas > Records (Searching And Viewing)

    FamilySearch Employee Responding to Search Page Feedback

    https://community.familysearch.org/en/discussion/103621/familysearch-employee-responding-to-search-page-feedback

    https://community.familysearch.org/en/discussion/103621/familysearch-employee-responding-to-search-page-feedback

    I hope, that some of the information in these posts, may offer some help/assistance.

    And ...

    There are OTHER posts throughout this Forum, where the instigator of the above posts has responded with, advice; direction; instruction; help/assistance, on the NEW "Results" page/screen, of "Records Search" ('FamilySearch').

    Now ...

    That Said ...

    You may like to ADD, your thoughts/comments, in those particular posts; so that, your thoughts/comments, like those of MANY other UNHAPPY Users/Patrons, ARE 'seen', by the Team, in 'FamilySearch', that 'Designed'; and, 'Developed" the NEW look "Search".

    As you can 'see' from those posts ...

    DESPITE, all the NEGATIVE 'Feedback', with regard to the NEW "Results" page/screen, for "Search Records", from those that matter, the 'lowly' User/Patrons, where the NEW "Results" page/screen, for "Search Records", was 'foisted' upon them; BEFORE, being "Fully" released to ALL User/Patrons - 'FamilySearch' RELEASED the NEW "Results" page/screen, for "Search Records", to ALL Users/Patrons.

    As I already suggested ...

    You are not alone ...

    We are ALL "Struggling"; and, NEED "Help", with the NEW "Results" page/screen, for "Search Records", which is NOT very 'User Friendly'.

    MOST Users/Patrons want the NEW "Results" page/screen, for "Search Records" to be "Reverted" BACK to the PREVIOUS "Results" page/screen, for "Search Records".

    But ...

    That Said ...

    SADLY, I doubt that will happen ...

    I know that this DOES NOT help/assist; but, I hope that this gives you some, insight; and, perspective.

    Brett

    0
  • Ray Deutsch
    Ray Deutsch ✭
    December 3, 2021

    I can't seem to add a birth date to a search! Is this an improvement, or some administrator or accountant in their office (who never uses the system) saying we can't afford this method anymore? If it ain't BROKE, LEAVE IT ALONE!

    0
  • Ray Deutsch
    Ray Deutsch ✭
    December 3, 2021


    0
  • Brett .
    Brett . ✭✭✭✭✭
    December 3, 2021

    @Ray Deutsch

    Ray

    just in passing ...

    We NEVER could ADD, a FULL "Birth Date", in a "Search" ...

    Even, in the OLD "Search" page/screen ...

    We could ONLY ever ADD, a YEAR of "Birth Birth"; and, then, ONLY as a "Date Range" (ie. From/To) ...

    NOTHING has "Changed" in that respect, with regard to the NEW "Search" page/screen ...

    Brett

    0
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