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i have 3 (so far) photos with restriction on them. Why are they being restricted?

wannermarcia
wannermarcia ✭
November 5, 2021 in Memories

these photos are of my grandchildren at hollween. please respond about why they are bad.

thanks, marcia wanner

0

Answers

  • Carla Tobler
    Carla Tobler mod
    November 5, 2021 edited November 5, 2021

    @wannermarcia

    Here is some information from a Help Center article that may help you.

    "FamilySearch uses software to review each memory item that is uploaded to ensure that it complies with our rules and guidelines.

    Here is what happens when a memory item appears to violate the rules and guidelines:

    • FamilySearch flags the item with a banner and the word "Restricted."
    • You receive an email notification.
    • The flagged memory item remains in your Memories gallery for 30 days.

    Review the email and respond if you feel the memory item should not be restricted."

    https://www.familysearch.org/en/help/helpcenter/article/why-does-it-say-that-my-photo-is-restricted


    Notice the photos are reviewed by computer software, and not an individual. This can sometimes be problematic. The email notification is important, because when you respond to it someone at FamilySearch will check the photo and help resolve the issue.

    Here is another article you may want to review as well.

    https://www.familysearch.org/en/help/helpcenter/article/what-rules-apply-to-uploading-memories-to-familysearch-org

    We hope this helps.

    0
  • Brett .
    Brett . ✭✭✭✭✭
    November 6, 2021

    @wannermarcia

    FYI

    I am just another 'lowly' User/Patron ...

    Further to; and, on top of, what has already been proffered by 'CJTobler' ...

    With the caveats:

    ▬ NOT 'seeing', actual "Memories", you attempted to "Upload", regarding "... grandchildren at hollween ..."

    ▬ And, NOT getting into, guidelines and policies, regarding the "Upload" of "Memories", in 'FamilySearch' ...

    As an aside ...

    There is a recent post in this "Community.FamilySearch" Forum, regarding:

    Restricted memories gremlin has returned

    https://community.familysearch.org/en/discussion/96390/restricted-memories-gremlin-has-returned

    https://community.familysearch.org/en/discussion/96390/restricted-memories-gremlin-has-returned

    Where ...

    I made, in a 'Comment', a "Request", to PLEASE, investigate; and, CORRECT, the parameters, of the FIRST Pass, "Computer" DRIVEN, "Image Moderation", in 'FamilySearch'; as,

    ▬ I know, that "Image Moderation", in the "Community.FamilySearch" Forum, is ALMOST 'Out of Control' ...

    ▬ And, it sounds like, "Image Moderation", in "Family Tree", of 'FamilySearch', is ALMOST 'Out of Control' ...

    https://community.familysearch.org/en/discussion/comment/390347/#Comment_390347

    https://community.familysearch.org/en/discussion/comment/390347#Comment_390347

    Just so that you are aware ...

    You are not alone ,,,

    I know that this does not help/assist; but, I hope that this gives you some additional, insight; and, perspective.

    Brett

    0
  • Family Bible
    Family Bible ✭✭✭
    November 9, 2021

    my experience has been that

    9 times out of 10 - I can easily get a restriction removed - simply by replying to the corresponding email that you get - with only three words.

    "RESTRICTED IN ERROR"

    almost always seems to work for me. - they unrestrict it.

    0
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