Request regarding dates displayed for Help Center articles.
This suggestion follows on from a question I asked in FamilySearch Help/Search
What has happened to the Help Center articles?
I explained that I had gone to the Help Center to find current information, and received Search results for articles, , the top ones of which were mainly dated 2012-2016, which I disregarded, as I wanted current information.
It was pointed out by N Tychonievich "As far as dates that show for articles in Help Center--those are a tad misleading. The date is the date the article was originally created (or ported to the current version of Help Center). Help Center does not show the date of the latest update. You might submit an "Idea" to request that the date of the most recent update display instead."
Accordingly, my request is that the date of the most recent update display instead, as this more realistically indicates how current the information in the article is.
Comments
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The 2012-2016 content you see in the search results are blog articles, which now show up in the Help Center's search results. Blog articles often include an author's name and the publication date right in the search results. They are also marked with little megaphone icons.
Knowledge articles have a publication date of 2019 or later. The last published date doesn't show in the search results.
The last published date usually indicates an update of the content itself. There are times when we have to republish an article to fix a URL, link, metadata, etc.
I'll make a note of that and suggest an update to try to include the publication date for all knowledge articles and suggest some enhancements that will allow users more control over the sorting and filtering of search results.
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