Home› Welcome to the FamilySearch Community!› Suggest an Idea

Re-locate location of Scroll Bars

LR Heyn
LR Heyn ✭✭
November 2, 2021 edited March 8, 2022 in Suggest an Idea

I've received two feedbacks this week re. location of the scroll bar on the search results page

"I don't like the new nested scroll bars. It is much harder to navigate the records than the old page."

"the feedback button is directly over the scroll bar. this makes it difficult to use the scrollbar.  Yes, the feedback button is what I used to make this critique. I've used that button once. I use the scroll bar a countless number of times."

Heyn

Tagged:
  • New
  • General User Interface Issues
  • Record Viewing
  • Record Searching
  • future functionality
  • General User Interface Enhancement
1
1
Up Down
1 votes

New · Last Updated November 2, 2021

Comments

  • MEGAN GEORGE1
    MEGAN GEORGE1 ✭
    March 8, 2022

    I had called in last night, and at the lady's suggestion I did so again this morning. I got nothing except skirting around responsibility for poor site development and maintenance. I could not be transferred to a supervisor, as they do not take calls. Reaching tech is impossible. My issue is I can not get the scroll bar to function, nor the site in general once on the results page. The old was was easier and fun. I do research in numerous sites as I help others with their trees, and I do personal sites as well. This is the only site I have trouble with. Why can't they make a correction. I know I am not the only person having this issue.

    0
  • genthusiast
    genthusiast ✭✭✭✭✭
    March 8, 2022 edited March 8, 2022

    @MEGAN GEORGE1

    I don't know of a specific solution for the scrollbar not working.

    I am guessing - are you using an older macOS? Are you using Firefox/Safari?

    You could try a different browser OR first make sure you are up-to-date - to see if that helps.

    If your operating system is older - update as much as you can.

    0
  • Paul W
    Paul W ✭✭✭✭✭
    March 10, 2022 edited March 10, 2022


    0
Clear
No Groups Found

Categories

  • 24.7K All Categories
  • 25.9K FamilySearch Help
  • 130 Get Involved
  • 2.8K General Questions
  • 458 FamilySearch Center
  • 485 FamilySearch Account
  • 4.8K Family Tree
  • 3.7K Search
  • 4.9K Indexing
  • 688 Memories
  • 340 Other Languages
  • 34 Community News
  • 6.9K Suggest an Idea
  • Groups