In New Community: Separate Idea Submission from Problem Reports
In fairness to the view that may opposed to mine Julia Szent-Györgyi made this generalized post in a discussion about the older community:
The reason FS is having so much trouble "directing traffic" between Q and A and Ideas is that they should not be separate.
Behind every suggestion is a problem that someone encountered, and behind every question is an idea about how things should be improved. We should not be tasked with figuring out whether what we have is a suggestion or a question, because there is no functional difference between them.
Likewise, the reason FS is having so much trouble with people posting in the wrong category is that there are WAY TOO MANY of them. Like, nearly an order of magnitude too many.
FS's help-and-feedback forum needs exactly two categories: General and LDS. That's it. Anything beyond that will just confuse people and make it impossible to find things, like in the current setup.
Suggestions and Problems should be separate. The argument for a single list group is true, but is not the right way to do it. A single single list makes it (slightly) easier to submit a problem/idea report. However, it makes reviewing items or searching them much more difficult and it wastes the presius time of engineers. Saving their time will mean we user get more good ideas and problem fixes.