Merging people connected to a "Read-Only" person

karenbroadhead

I am trying to merge my Mother's two records now that she has passed. The two ID numbers are LF4H-FL6 (Keep) and GH1Z-W9G (Merge). When I try to merge them I get this message:

I realize her father "Enoch Welling Taylor" has his record as Read-Only. How can I merge the records for my Mother???

DebDT

We are so sorry for the loss of your mother. We are forwarding your request to a specialized department for handling. If needed, they will contact you.

Eric.Scott

@karenbroadhead Thank you for joining the FamilySearch Community and for posting your question here. Your question will be forwarded to a specialty team for review and resolution. You may be contacted by that team if they need to gather more information.

Sanra

@karenbroadhead

The specialty team will access this discussion and see your additional comment. Please be advised that it may take time, because they can get very busy, and they take cases in the order received.

MarvinG

@karenbroadhead As a comment on your situation of merging the two records for your Mother. The record that is a read-only record associated to your mother is her father Enoch Welling Taylor, ID# KWCD-N8Z. Please wait until your request has been reviewed.

nanita g

Hola Karenbroadhead buenas noches en cuanto como funcionar los registros de su madre con el siguiente link sabrá como hacer la combinación correcta.

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-fix-a-merge-that-has-information-from-multiple-people-in-family-tree

karenbroadhead

Thanks for your help. I will await to either hear from the "specialty team" or my Mom's records will be fixed.

karenbroadhead

Now my Mom has 3 records. I’m not sure how to resolve this issue. Is there a number for the “speciality team” I can contact?

LDS Search Test

@karenbroadhead Just my threepenny worth.. a long shot ... can you merge the existing records with the new record ?

karenbroadhead

@LDS Search Test This is the message I get when I try to merge the two new records. Mom's correct record is LF4H-FL6. Thanks for the idea.