Home› Ask a Question› Search

something went wrong, is driving me mad, after 2 searches it kicks in??

«12»

Answers

  • Re Searching
    Re Searching ✭✭✭✭
    November 12, 2021

    @genthusiast Yep.

    0
  • sidney barber
    sidney barber ✭
    November 13, 2021

    the problem seems to be with using " exact " ??

    0
  • Paul W
    Paul W ✭✭✭✭✭
    November 13, 2021

    @sidney barber

    Not always, but this is often the case. Where it is, it is usually due to a name (person or place) being omitted from a search field, but the "Exact" box against the name being checked. Many users believe the search is being made on the date range - well it is (or should be), but you cannot leave name fields empty in these cases (i.e., if "Exact" has been checked).

    0
  • Paul W
    Paul W ✭✭✭✭✭
    November 13, 2021


    0
  • sidney barber
    sidney barber ✭
    November 13, 2021

    Paul you are correct and i double check for that.

    BUT, there is still a problem when putting exact with all other detail correct.

    As of know I am just gritting my teeth and keep on trying.


    Sid.B.

    0
  • N Tychonievich
    N Tychonievich ✭✭✭✭✭
    November 14, 2021

    It appears that failing to fill in the place field if you choose an exact search for a life event no longer returns an error message. Tried it this morning, and I got reasonable results. I do notice that, after clicking Search, the sidebar on the right simply no longer shows an exact search for the place if I failed to enter data there. So, an improvement. It would probably be better for the system to put up a prompt to fill in the missing field, but this is better than a generic error message.

    1
«12»
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 44.7K Ask a Question
  • 3.6K General Questions
  • 598 FamilySearch Center
  • 6.8K Get Involved
  • 676 FamilySearch Account
  • 7K Family Tree
  • 5.5K Search
  • 1.1K Memories
  • 504 Other Languages
  • 66 Community News
  • Groups