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Fault/Flaw. Problem/Issue. Accessing. BOTH. "Contact Support" (CDSF); &, Feedback (FS)

Brett .
Brett . ✭✭✭✭✭
November 1, 2021 edited November 1, 2021 in General Questions

**********

[ As posted in "Ideas" (ie. 'Feedback") Section ... ]

https://community.familysearch.org/en/discussion/107763/fault-flaw-problem-issue-accessing-both-contact-support-cdsf-feedback-fs

https://community.familysearch.org/en/discussion/107763/fault-flaw-problem-issue-accessing-both-contact-support-cdsf-feedback-fs

**********

Administration

Community.FamilySearch Forum

Attention: @Mark McLemore [ + Redacted]

Subject: Fault/Flaw. Problem/Issue. Accessing. BOTH. "Contact Support" (CDSF); &, Feedback (FS).

The 'Weekly', "Update/Release", of Sunday, 31 October 2021/ Monday, 1 November 2021, "Mountain" Time, has FINISHED (ie. 7:00 pm / 19:00 Hours).

The NEW Format of the "Community.FamilySearch" Forum now appears.

But ...

That Said ...

There is a significant Fault/Flaw ...

Pictorially ...

[ 1 ] "Community.Familysearch" Forum

▬ Quick Links

▬ ▬ Contact Support

Untitled Image

https://community.familysearch.org/en/

Initial Result

Contact Support

During

Untitled Image

After

Untitled Image

https://www.familysearch.org/en/help/helpcenter/article/contact-familysearch-support

Final Result ... [ in BOTH cases ... ]

Permission Problem

You don't have permission to do that.

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https://community.familysearch.org/en/categories/help-center-categories

.

[ 2 ] 'FamilySearch'

Accessing the "Feedback" Link

[ In this case, the "Home"/"Landing" page/screen ... ]

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https://www.familysearch.org/en/

Initial Result

"Pop-Up" (ie. "Modal") 'Window'

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https://www.familysearch.org/en/

Final Result

Permission Problem

You don't have permission to do that.

Untitled Image

.

NOT good ...

Humbly submitted for your immediate, information; attention; and, consideration.

'Thank You' in advance.

Kind Regards

Brett

0

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    November 8, 2021

    All

    [ Finally, found this post of mine, I thought that it had been "Deleted"/"Removed"/"Hidden" ... ]

    Follow-Up ...

    FYI

    Just checked Today (am. Sunday, 7 November 2021, My 'Local' Time = UTC +11 Hours).

    The ORIGINAL matter, 'seems' to have FINALLY been "Resolved".

    Now going to:

    Welcome to the FamilySearch Community!

    https://community.familysearch.org/en/

    https://community.familysearch.org/en/

    'Thank You'.

    Brett

    0
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