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Who is checking the World Events entries on the Discovery pages?

GaryAChristopher
GaryAChristopher ✭
November 1, 2021 in Family Tree

Found the following World Event entry on the Discovery page of L6KT-XYW:

1923 · The President Dies of a Heart Attack

Warrant G. Harding died of a heart attack in the Palace hotel in San Francisco.


Unless my history lessons are wrong, the president's name was Warren, not Warrant.


Who's in charge?

Tagged:
  • New Discovery Person Page
  • Spelling error on Discover Page World Event
2

Answers

  • Sanra
    Sanra ✭✭✭✭
    November 1, 2021 edited November 1, 2021

    @GaryAChristopher

    Thank you for posting in the Community about the misspelling of the name Warren G Harding, in the Discovery Page of Donajine Bertolero, under World Events. We are forwarding your case to a specialty team for review and resolution. You may be contacted by that team if they need more information/

    1
  • Caroline A Holdsworth
    Caroline A Holdsworth mod
    November 3, 2021

    Hi @GaryAChristopher

    Thank you for your query, we are sorry that this unintentional error is causing you distress, we try to have information on our site as accurate as possible, but realise that sometimes as humans we do make mistakes. We have followed the procedure that has been set out for us with regard to this type of query, however we hope the following explanation will also help.

    Information on the Discovery pages comes from the FamilySearch Family Tree which, as you know is input by many guests, we rely on our guests to input the correct information, this then flows into the Discovery pages, slight incorrect spellings as well. To update the Discovery page the information, in this instance the name of Presiden Warren G Harding within the Family Tree needs to be corrected, . The name for the President must have been accidentially input incorrectly into the Family Tree for it to show as you have stated. We are investigating this and will advise the correct team of our findings. We are not allowed to make changes to someone's input information which is why it needs to go beyond our level to another team. Please be aware that it can take up to 2 weeks for the Discovery pages to resync with the Family Tree once the error has been investigated and amended . We attach the following two knowledge articles that will explain more fully.

    https://www.familysearch.org/en/help/helpcenter/article/information-on-discovery-pages
    https://www.familysearch.org/en/help/helpcenter/article/fix-errors-on-a-family-tree-discovery-page

    We hope this will help you understand how the error has happened and that we will deal with it as soon as is possible.

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    November 3, 2021

    @Caroline A Holdsworth, I think you missed part of the post. "Information on the Discovery pages comes from the FamilySearch Family Tree" is true for most of the content -- but by no means all of it. Some parts (the "fluffiest" bits) are supplied by some automated process that pulls factoids out of some sort of hat, and it is the contents of said hat -- with a misspelled name of a president -- that is the problem here. No user of FamilySearch had any input into this misspelling, at any point.

    1
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