Link to my free Ancestry tree has stopped working

Bondy Eloise Monnerat

I can no longer go from FamilySearch to my free linked Ancestry tree. What can I do?

Brett .

@Bondy Eloise Monnerat

Eloise

I am just another 'lowly' User/Patron ...

Quickly, just in passing ...

Question:

Have you, gone into, the "Settings", of your 'FamilySearch" Account, under the "Permission" 'Tab', to 'see' if "Ancestry_com" is STILL a "Connected" Partner (ie, has NOT been "Revoked")?

IF, "Ancestry_com" is NOT listed; as, a "Connected" Partner, as aforementioned; THEN, that particular "Ancestry_com" Account may have been "Closed"/"Expired"; thus, (automatically) "Revoked".

Just a thought.

Have a 'look'; and, advise here.

Brett

DRPGrigg

@Bondy Eloise Monnerat We have contacted Bondy Eloise Monnerat to help her with her connected Ancestry account.

DRPGrigg

We have spoken with @Bondy Eloise Monnerat and her Ancestry account with FamilySearch is working.