Home› Welcome to the FamilySearch Community!› Ask a Question› General Questions

Link to my free Ancestry tree has stopped working

Options
  • Mute
Bondy Eloise Monnerat
Bondy Eloise Monnerat ✭
October 27, 2021 edited July 9, 2024 in General Questions

I can no longer go from FamilySearch to my free linked Ancestry tree. What can I do?

0

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    October 27, 2021

    @Bondy Eloise Monnerat

    Eloise

    I am just another 'lowly' User/Patron ...

    Quickly, just in passing ...

    Question:

    Have you, gone into, the "Settings", of your 'FamilySearch" Account, under the "Permission" 'Tab', to 'see' if "Ancestry_com" is STILL a "Connected" Partner (ie, has NOT been "Revoked")?

    IF, "Ancestry_com" is NOT listed; as, a "Connected" Partner, as aforementioned; THEN, that particular "Ancestry_com" Account may have been "Closed"/"Expired"; thus, (automatically) "Revoked".

    Just a thought.

    Have a 'look'; and, advise here.

    Brett

    0
  • DRPGrigg
    DRPGrigg ✭✭
    October 28, 2021

    @Bondy Eloise Monnerat We have contacted Bondy Eloise Monnerat to help her with her connected Ancestry account.

    0
  • DRPGrigg
    DRPGrigg ✭✭
    October 29, 2021

    We have spoken with @Bondy Eloise Monnerat and her Ancestry account with FamilySearch is working.

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 43.3K Ask a Question
  • 3.5K General Questions
  • 577 FamilySearch Center
  • 6.8K Get Involved/Indexing
  • 652 FamilySearch Account
  • 6.6K Family Tree
  • 5.2K Search
  • 1K Memories
  • 2 Suggest an Idea
  • 480 Other Languages
  • 62 Community News
  • Groups