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Why do I get 2 forms for one image?

Page V Petty
Page V Petty ✭
October 13, 2021 in Indexing

I get a batch of 2 images (1 immigration doc on each image) and it gives me 2 forms for each image. It won't let me submit the batch unless I put <BLANK> on the second form for both. ???

0

Answers

  • genthusiast
    genthusiast ✭✭✭✭✭
    October 13, 2021 edited October 13, 2021

    It may be that you only need one form and can actually delete the other instead of marking It blank - but it will help to know the batch code to give a better answer (I need to look at the Project Instructions). You can find the batch code when you open the batch to Web Indexing view - at the top -

    Project Name [batch code] or through Help (menu)> Share Batch

    Once those Project Instructions are known it should be easier to give an answer.

    1
  • teresavirginia
    teresavirginia ✭
    October 13, 2021

    Si no vemos lo que indica las instrucciones para cada proyecto es difícil dar una respuesta en concreto.

    0
  • Melissa S Himes
    Melissa S Himes ✭✭✭✭✭
    October 13, 2021

    The project is preset with two forms per images. As genthusiast advised, you should delete the unused form to get the batch to properly submit. You don't need to go through the process of marking the fields blank.

    To delete the unused forms, click on the trashcan icon, select "all blank entries", click delete. The trashcan icon is in the middle of the toolbar.

    1
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