Family History Centers closed?

NancyGibbons1

There are two FHC's listed in Salem, Oregon. I have called both (numerous times) on the days and times they are listed as open and no one answers the phone. There is no way to leave a message. How do I reach them?

Brett .

@NancyGibbons1

Nancy

I am just another 'lowly' User/Patron ...

[ And, one who has been a Staff member of "Family History Centres" for a many of Years ... ]

FISRTLY ...

'Yes', those "Family History Centers", of the Church, may be TEMPORARILY "Closed", due to the COVID-19 Pandemic.

I am assuming that you located those "Family History Centres" in Salem, Oregon, USA through:

Find a Family History Center and FamilySearch Affiliate Libraries

https://www.familysearch.org/fhcenters/locations/

Just in case, you were not aware ...

Here are the 'FamilySearch' "Research Wiki" pages for those two (x2) "Family History Centres":

Salem Oregon Family History Center

https://www.familysearch.org/wiki/en/Salem_Oregon_Family_History_Center

https://www.familysearch.org/wiki/en/Salem_Oregon_Family_History_Center

Salem Oregon East Family History Center

https://www.familysearch.org/wiki/en/Salem_Oregon_East_Family_History_Center

https://www.familysearch.org/wiki/en/Salem_Oregon_East_Family_History_Center

As you will 'see' in those 'FamilySearch' "Research Wiki" pages BOTH of those "Family History Centre" have 'Official' Church, ("Family History Centre"), "E-Mail" Addresses.

You might try e-mailing them.

Salem Oregon Family History Center

OR_salem@familyhistorymail.org

Salem Oregon East Family History Center

OR_SalemEast@familyhistorymail.org

Plus, on those 'FamilySearch' "Research Wiki", there are some OTHER Telephone numbers to try.

As an aside ...

Failing all that ...

'Looking' at the "Find a Family History Center and FamilySearch Affiliate Libraries", it would appear that BOTH those "Family History Centres" are located in 'Local' Chapels, of the Church.

IF, you live nearby; and/or, have the opportunity; THEN, you could try visiting those 'Local' Chapels, of the Church, on a Sunday (morning), to 'see' if the Ward/Branch (ie. Congregation) there, operating/open; and, is holding a Sunday Service; where, you may be able to get some help/assistance from a Member of the local congregation, regarding the "Family History Centre".

Just a though.

I hope that this may help, somewaht.

Brett

genbug08

Because of Covid a lot of Family History Centers are closed. Sometimes it is hard for someone to change the contact information or even know they should. I am sorry you are having trouble finding some help. Try the instructions below to find the Consultants in your area, with a way to contact them. If you are still having trouble please respond to this question again.

While signed into your FamilySearch account, to the left of your name, click on the circle with a question mark inside. scroll down to Help Center, on next page scroll down and click on, In Person Help. The next page will show a list of Family History Consultants for your area.

Brett .

@genbug08

FYI

Just so that you are aware ...

{ And, OTHER "Moderators" [ ie. 'FamilySearch' "Support" (Personnel) ] are also aware ... }

For future reference ...

That instruction, that you provided, is ONLY of any use/help; IF, the User/Patron, IS a Member of the Church.

[ And, with a 'FamilySearch' Account; as, that of a Member of the Church ... ]

As such ...

IF, the User/Patron, is NOT a member of the Church; THEN, there will be NO "Temple and Family History Consultants" (ie. NO "Temple and Family History Network" ) listed.

I have confirm the this, with a 'FamilySearch' Account; where, the User/Patron is not a member of the Church.

I just want you to be aware,

Brett

NancyGibbons1

Thank you all for the input.