Research Hints Links Fail
When you click on the Research Hints links in the upper left of the screen, a small sub window will open to display information about the document. So far so good.
When you try to link the document to your family tree, the linker process fails. It brings up a blank screen. The same things happen when you select a document from the new search display.
I have reported this, two days ago but no resolution. Why is such an important function getting so little attention?
Answers
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If there were an FS-tool-specific version of that "is it just me?" service, I think it'd be saying "yep, it's just you".
This sort of behavior can be the result of an incomplete or interrupted page load. If refreshing or reloading the page fails to fix it (and it sounds like this is the case), then the "halfway-state" page may have gotten stuck in your browser's store of files saved so that pages can load faster, and clearing your browser's cache and cookies should fix it. If not, check whether your browser version is up to date; sometimes, things break in older versions.
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Looks like it is still not fixed in February 2022.
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Looks like it is still just you: I just went and linked a bunch of records to profiles a bunch of different ways, and had no trouble with any of them. I did several record hints, finished a couple of unfinished attachments, added a profile via Source Linker, and found two unindexed images to attach, one of them to just one profile, the other to a child and parents.
I'm using Firefox 96.0.2 on a Win10 machine.
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Julia - I have since resolved the problem. This seems to be a browser problem. I am using the Firefox browser v91.5.0esr (64 bit) on a Debian Linux workstation. It seems like every time Mozilla issues an upgrade on this browser to enhance security it fails on the FS site. Rarely anywhere else. I think it is because FS relies on actions within pop-up boxes that this happens. Tracking on this site is also a problem. If I whitelist the FS Site for popups and tracking issues in the browser settings, the FS problems go away.
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