Download Error - Downloading Historical Records images possibly a problem at Family History Center
After downloading a random number of images from the same film, I get a "reload error" and I have to wait 5 to 10 minutes in order to download that image. Do you know what is causing this? This reload error is really annoying and it would be nice to fix it.
I like to research at home and come up with a list of images I would like to see, but then I keep running into this reload error. I tried to see if there was a specific number of images when this occurs, but I have not been able to identify a pattern. The other day while doing this at home, I also ran into a bandwidth error. What is that about?
The reload error has occurred several times at home over my wifi, at a family history center and the main library in Salt Lake City. Attached is a screen shot of this error. ( I have a short screen capture video demonstrating the error, but I cannot upload it. I also have included a screen shot of the bandwidth error which occurred at my home over my wifi.