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I cannot get digital images to load

Natalie McLain_1
Natalie McLain_1 ✭
October 10, 2021 edited August 15, 2024 in Search

Hello,

I have been trying to get images from Hardin County, Tennessee to load. When I open a page only about 4 images show up. This is the film I am trying to look at: Minutes, v. F-G 1850-1866 Family History LibraryUnited States & Canada 2nd Floor Film 980993  7898643

It is also happening when I am trying to open up a Wayne County, Tennessee Deed Index. Here is the info on that film: Deed index, vols. 1-4, 1821-1937 (indexes transcribed deed books, vols. A-C and original vols. E-N). Family History LibraryUnited States & Canada 2nd Floor Film 549278  7901316

I am using a Chrome browser.

Thank you,

Natalie McLain

0

Answers

  • genthusiast
    genthusiast ✭✭✭✭✭
    October 10, 2021 edited October 10, 2021

    How frustrating.

    When you say 4 images show - do you mean in the 'browse multiple images' grid view or when you click on one of those to open it? What device, network connection, operating system - are you trying to browse these images on?

    I was able to open them on Lenovo laptop, DSL, Windows 10, Chrome Version 94.0.4606.81 (Official Build) (64-bit)

    I am wondering if it has to do with your connection. Is this a change in behavior from another day when you successfully browsed these collections? I have heard that if you give the site some time after clicking on an image sometimes that might work -give it a good while?

    Maybe check if there are any Chrome updates - Chrome menu - Help - About Google Chrome.

    1
  • Natalie McLain_1
    Natalie McLain_1 ✭
    October 11, 2021

    It is working now. I noticed that I had a Chrome Update waiting and I updated it. It is now loading as it should. It was a Chrome issue. Thank you.

    1
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