How do I contact FamilySearch to suggest corrections, changes, additions?
Finding NO other way to contact FamilySearch, after much looking and searching, I left a discussion topic on the Collaboration tab for
John T. Anderson L71Y-4X7 (https://www.familysearch.org/tree/person/collaborate/L71Y-4X7).
PLEASE provide a simpler way to make contact with FamilySearch.
James F. Clark
jclark4596@gmail.com
Answers
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Community Responder general comment on this issue: FamilySearch Family Tree is 'open-edit' this means any user at any point in time can edit changes on persons in the Tree without comment to other Tree followers. FamilySearch allows you to make these changes without their or anyone else's input. The change log on a person (right-hand side of the page) will allow you to view all changes made to a person and who made those changes. FamilySearch messaging allows you to click on these guest names and be able to directly message with those users/guests concerning the change they input. You are correct - there are other collaboration and discussion options available to attempt to contact those most interested on a Person page.
I hope this helps explain some options available to you when wanting to change details on a person page - you do not need to contact FamilySearch to effect those changes.
Specific comment: What issues do you have with L71Y-4X7 that you feel the need to contact FamilySearch about? It appears from your comment that you would like to detach this person from his current parents listed in the Tree. Here is a Help Center document to help you with that process:
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Hello @James FClark
Thank you for using the Community to ask this question. If you are asking "how does one contact FamilySearch." We have an answer for that. First go to the question mark with the circle around it in the top right corner of the page.
If you then will select "contact us" in the bottom right corner, you will be taken to a page that will suggest community. If you scroll clear down to the bottom of that page you will see other contact information for us.
If this is not what you need or were asking about, please respond here and we will try again.
Good luck in your search!
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You don't contact FamilySearch! They do not are responsible for, did not add, and do not edit anything in Family Tree. They provide the programming and the platform.
We users bear full responsibility for all additions, corrections, and mistakes in Family Tree.
Feel free to make all the changes needed on John's tree yourself. Just be sure to document everything with reasons and sources.
Now, looking specifically at John, anything you see with a 2012 date and FamilySearch as contributor came from the older, no longer accessible databases that were used in the initial construction of FamilyTree, errors made by users of those previous databases cannot be reversed, only fixed.
The fact that he has two sets of parents with similar names but different information suggests that two different Johns were merged incorrectly. That merge should be found and reversed. In this sort of situation, I generally would start with the youngest child in John's family, completely document everything there, and work gradually backwards in time.
If you are new to Family Tree, I would suggested contacting your local unit of the Church of Jesus Christ of Latter Day Saints and ask them to send their Family History Consultant to your home to show you how to fix all this. Or if it is open, go to your local Family History Center and ask one of the volunteers to show you how. You can find your local center here: https://www.familysearch.org/fhcenters/locations/
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