contact family search
I just got off the phone to Family Search support or I would never have known how to contact you to give feedback! It used to be very simple to contact family search with a question on an ancestor for example "He was born in the covenant but family search shows that he needs to be sealed to parents, etc". There was an email format under Contact Us that you could easily straighten something like that out. And I see that I can no longer see my cases???
Now, instead of " contact us" you have to choose "community"???? to even begin to get to where I am right now. Who would ever know that???? I actually can't remember how I got here!! I am an experienced consultant and you have made something so simple so complicated and unclear that I will have to have all the steps written down to know how to do this. Family Search needs to be as user friendly as possible to encourage members to actually try to do something on their family history.
PLEASE go back and make contacting you more user friendly and quit making changes to things that work just to give your staff opportunities to have a job!!! Do any of you actually know how to do family history???????? I am really tired of all the changes to things that work well and were simple in Family Search