West Virginia Vital Records

Vicki Standing

The West Virginia Vital Records, linked from the West Virginia Culture Division, are not working when you click on them. Each time you click on the image you get a "403" Forbidden Error. Can you please fix the problem?

Here is a link as an example:

https://www.familysearch.org/ark:/61903/1:1:F1LG-SZQ......when you click on the image, the error occurs.

Thank you ,

Vicki Standing, MLIS, AG

VIP Research Specialist, Family History Library

Sanra

@Vicki Standing

Thank you for posting in the Community about the West Virginia Vital Records link not working. When we clicked the link in the post, we found information about Florence Ratrie.

You might try deleting files and cookies, and trying again, which usually clears the error message. Use the article link below for directions.

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

You might also want to try using a different browser. The list of compatible browsers are below:

Regardless of the operating system you use, our website works with these fully supported browsers:

• Apple Safari—the current version and one previous
• Google Chrome—the current version and one previous
• Microsoft Edge—the current version and one previous
• Mozilla Firefox—the current version and one previous

Please let us know if deleting cookies and temporary files, or trying a different browser, does not allow you to view the West Virginia Records, and we sill strive to help.

Mike357

@Vicki Standing, unfortunately the the link that FamilySearch has for the West Virginia Culture Division is not working. Our engineers are working to correct the problem.

In the meantime, you can access their database directly by using the uRL, www.wvculture.org.

Once on their website, scroll down until you see RECORDS & DATABASES, Click LEARN MORE. Under the Explore Archives and History heading, select Births, Deaths and Marriages (databases). There you can select the record type that you would like to search.

I did test the site for your Florence Ratrie, and was able to find her.

I hope that this helps you find the record that you are looking for, and wish you suc

Mike357

@Vicki Standing, I'm going to move this discussion to the Search section of the Q and A group. Please do not be concerned if you see that this discussion, in the Family Tree section, is marked as Closed. You can click on the discussion and you will be taken automatically to the same discussion the Search section.

This is being done so that this questions and discussions are sorted into the section that matches the nature of the discussion and question.

Julia Szent-Györgyi

I believe the problem stems from a complete revamp of the wvculture.org website, breaking everyone's links (and making the usual kneejerk response about cache & cookies on FS particularly nonsensical).