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Re-imaging/digitization Requests

genthusiast
genthusiast ✭✭✭✭✭
October 7, 2021 in Suggest an Idea

What is the FamilySearch process/channel to officially request and verify images are at their best resolution or need re-digitization?

Example: https://community.familysearch.org/en/discussion/comment/383392#Comment_383392

The process should verify review by FamilySearch digitization team.

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New · Last Updated October 7, 2021

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  • MaureenE123
    MaureenE123 ✭✭✭✭
    October 18, 2021

    See my comment on a recent post, see URL above, which I copy here

    "I notice Dario Gaitan posted on the blog, and the reply by Amy Archibald 8 October 2021 was

    "The Support personnel in the FamilySearch Community are the ones who can send that information to the department it needs to go to be corrected. On your conversation thread there, please ask Support to please escalate the to the correct department."

    https://www.familysearch.org/blog/en/familysearch-microfilm-collection-digitized/comment-page-6/#comment-1722018

    @N Tychonievich

    @Mark McLemore I hope this type of issue is covered in your new release of Community and it is clear where it should be posted (and indeed clear that it should be posted).

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