New Photos Marked as Duplicate

Cari_Walker

I'm adding a few photos of my (living) grandmother, but it keeps flagging them as duplicates when they are not. I checked my gallery and verified I had not previously uploaded it. Any idea how to get around this or get support from Family Search?

valdiviamariamagadalena

Hola Cari_Walker, te felicitamos por agregar recuerdos a tu árbol, pero debes recordar que si las personas están vivas, esta información es privada, y antes de guardar al subir una foto debes indicar "privado", éstas se demoran unos minutos en aparecer, los link que te envío a continuación de ayudarán. Si aún tienes dudas, debes preguntar por este mismo medio.

https://www.familysearch.org/help/helpcenter/article/can-i-add-memories-about-my-living-relatives-to-family-tree

https://www.familysearch.org/help/helpcenter/article/how-do-i-upload-photos-or-documents-to-memories

DoreneHancockSmith

Hello Cari, have you checked to see if the missing photos were moved to your Archive? Once they have been moved to Archive, they do not show in the Gallery.