Is the FamilySearch Catalog not available?

John T. Higgins

Is the FamilySearch Catalog not working? For the past few days, every search term I've entered has returned the result "not found". This includes such simple queries as "England" as a place and "Smith" as a surname - not to mention many others. Can someone help?

Carla Tobler

@John T. Higgins

When this type of thing happens and we cannot duplicate the problem, we are instructed to advise that you do some computer housekeeping. Here is a link for an article from the help center about that.

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

Often this will clear up the problem you are having. Please advise if you continue to have this issue.

John T. Higgins

Resetting just the Family-Search cookies did resolve the problem. Thanks!!