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I cannot change the status of two relatives from deceased to living.

AlisonHutt
AlisonHutt ✭
October 6, 2021 edited July 10, 2024 in General Questions

Ruben Harold Babcock (G8VK-83L) and James Smith Babcock (G8CK-CYC) are shown to be deceased but they are still living. These are my uncles; my mother visits with them regularly. On the Details page of their profile I click Edit for their death information (BTW, there are no sources for the deaths of either of these individuals). I check Living on the pop up window and write my reasoning, then a second pop-up window asked me to write my reasoning again (which I do). However, the Submit button on the second window does not seem to work; I click it, it spins for a second then returns to the ready Submit button. I would like to report this so that the status of these two individuals can be changed to living. Thank you.

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Answers

  • John Jaxson
    John Jaxson ✭✭✭
    October 6, 2021

    Alison,

    We have confirmed that there is an issue with system not working as it should and have reported this to those who can evaluate and correct the issue. Thank you for your message. You should receive an email when the issue has been addressed and hopefully fixed in the near future. We cannot provide a time frame in which the fix will occur so your patience is appreciated.

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