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Jens PetterRonning
Jens PetterRonning ✭
October 5, 2021 edited July 9, 2024 in General Questions

Hello,

I am trying to send a message, but I only get "unable to send message". What is wrong?

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  • send a message not working
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Answers

  • genthusiast
    genthusiast ✭✭✭✭✭
    October 5, 2021 edited October 5, 2021

    @Jens PetterRonning

    Are you trying to send through:

    https://www.familysearch.org/messages/ ?

    or are you using the mobile Family Tree app on your phone?

    More than likely it could be that you have a malformed address for the user your are trying to send a message to?

    or

    Perhaps you are trying to send a Message here in Community? https://community.familysearch.org/en/messages/inbox

    Here is a similar issue where FamilySearch had sent an email notification of messages and the user was unable to respond by email.

    https://community.familysearch.org/en/discussion/101773/messaging

    Instead of replying within your email inbox try responding within the FamilySearch messaging system as pictured in the thread.

    We will need a bit more information about which messaging service you are attempting to use to direct you better.

    0
  • RobinOkrongli
    RobinOkrongli ✭
    March 22, 2022

    My message board cannot be accessed, it always gives an error message

    0
  • Brett .
    Brett . ✭✭✭✭✭
    March 23, 2022

    All

    FYI

    Re: PREVIOUS 'Comment':

    https://community.familysearch.org/en/discussion/comment/437871#Comment_437871

    Related (SUBSEQUENT) 'Post' ...

    FamilySearch Help

    'Category = General Questions

    HOME > FAMILYSEARCH HELP > GENERAL QUESTIONS

    Message board

    https://community.familysearch.org/en/discussion/119876/message-board

    https://community.familysearch.org/en/discussion/119876/message-board

    Brett

    0
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