Interface Usability Problems
Unfortunately there are many negative comments about FamilySearch usability being discussed on this platform and others.
Users are upset about the changes that have been made. It is understandable, since this interface looks and behaves like nothing that users have ever seen before. A better choice might have been to help accommodate users by utilizing the User Interface Guidelines of industry leaders such as Apple or Microsoft.
The startling post from Casey Robinson 001 providing instructions on how to find functionality is a clear admission that the new search interface is not intuitive. Additionally the post also claims that there was extensive user testing. Clearly something went wrong with the testing.
I have many years of experience in user design, interface design and testing. I can tell from the comments that many other users have similar backgrounds. It is especially frustrating for us to see these changes.
FamilySearch Leadership are you listening to your users?