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How can I open the birth or death boxes to post information please?

NBill1
NBill1 ✭
October 2, 2021 edited July 9, 2024 in General Questions

I have just added Eleanor Chorley (https://www.familysearch.org/tree/person/details/MV7P-S2Q) to the family tree but did not know her death details when I started. I now know that her married name was Thorp and that she died on the 29th of March 1902 at Cheltenham, Gloucestershire.

My problem is that I just can't open the box that lets me add those details (I presume that it would be headed 'Death')

In desperation I have added her death as a 'source' but this is most unsatisfactory since that source neither appears on the subjects main details (Eleanor Chorley 1813–Deceased • MV7P-S2Q) nor in her time line.

If anyone knows the answer to my problem would they please be kind enough to correct this record for me and let me know how it should be done.


Many thanks in anticipation of your help and understanding😅

NBill1

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Best Answers

  • darlog
    darlog ✭✭✭
    October 2, 2021 edited October 3, 2021 Answer ✓

    Hello @NBill1

    Thank you for using the Community and posting your question here. First go to the question mark with the circle around it in the top right corner of the page.

    image.png


    Then select "help center." Then type in key words "adding vital information." There will be several articles, but this is the one you should select: https://www.familysearch.org/help/helpcenter/article/how-do-i-change-vital-information-in-family-tree

    If you have any problems with this or if this does not addresss your concern correctly, please reply here and we will try to help you furthur.

    0
  • NBill1
    NBill1 ✭
    October 3, 2021 Answer ✓

    Very many thanks for both your help and explaining to me how to do this ask for the future .

    0
  • NBill1
    NBill1 ✭
    October 9, 2021 Answer ✓


    0

Answers

  • C D McB
    C D McB ✭✭✭
    October 2, 2021 edited October 3, 2021
    Snip .png

    The snip included with this message shows at the tip of the arrow the location of the word Edit. Clicking here should allow you to then edit the dates and places of birth and death. The link here provides more specifics for editing vital information in Family Tree: https://www.familysearch.org/help/helpcenter/article/how-do-i-change-vital-information-in-family-tree

    If you still are unable to accomplish these processes, you may need to delete the cookies from FamilySearch by using the information within this link: https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    You can also all FamilySearch Support at 1-866-406-1830 until 7:00 PM Mountain Time Sunday or from 8:00 AM to 8:00 PM Mountain Time Monday through Saturday.

    1
  • Tom123
    Tom123 ✭✭✭
    October 2, 2021

    I put the information for Eleanor Chorley in her record in FamilySearch tree as you requested.

    To add or change personal information on a person, to the right of each heading, you will see Edit in blue, click on edit and it will open the box, so you can edit the information.

    2
  • NBill1
    NBill1 ✭
    October 9, 2021

    Thanks Tom

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  • NBill1
    NBill1 ✭
    October 9, 2021

    Thanks for your help 😁Tom

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  • NBill1
    NBill1 ✭
    October 9, 2021


    0
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