Bug: Zombie comment
This report concerns my repeat comments on https://community.familysearch.org/en/discussion/103256/delete-a-person-that-wasnt-a-person
On September 24 I commented once.
On September 25 I revisited the discussion, found my comment apparently still unsubmitted, and clicked Post Comment. A little box briefly appeared that said "Your content will appear after it is approved." When the box vanished so did my comment. Returning to the discussion later, I again saw my comment waiting to be posted and clicked Post Comment. Same result. I then tried to post a new comment on that topic and two more little boxes with text appeared. They vanished too soon for me to read all the text, but one said something about an error.
On September 27 the zombie "in progress" comment was still present. I again tried to replace the text of the comment with new text and post it. This time it worked. What seemed to make the difference was I removed the H2 headings. But then 3 copies of my first (and now irrelevant) comment appeared, dated days earlier as if they had appeared then, embarrassing me.
Here is a screenshot I took on September 25. Notice the Post Comment button is greyed out, disabled.
Answers
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Similar issue for me from the other day in Ideas> FamilyTree - (there are 3 duplicates that need deleting):
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Did your comment on 24 September involve an edit at all? I have experienced a situation similar to what you describe above, but I think the problem started with a small edit, just correcting a typographical error.
I also posted on this Community about the problem April 8 2021 Vanishing post in Ideas/Records (Searching and Viewing) with absolutely no feedback from FamilySearch, or even acknowledgement there was a problem. I am not sure whether it was at this time, or on another topic that about five duplicate copies of the post appeared, after having difficult with the actual posting of my comment.
I suppose that the underlying problem is with the Vanilla platform which was chosen by FamilySearch. I do not know if this platform has any advantages, but from my point of view as a user of the Community Forum, it is the most user-unfriendly platform/ Forum I have ever used.
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I did not try to edit my comment on September 24; I didn't even see the comment was a zombie until the following day. I did try to edit the zombie to help it get posted...le sigh.
I would not have noticed the duplicates either, except someone flagged them Abuse. A private message would have sufficed.
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I don't think these are 'zombie' comments - I think they have changed the 'save draft' threshold so that you have more saved drafts. In your profile you can delete these.
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I think they have changed the 'save draft' threshold so that you have more saved drafts.
I thought of that and checked my saved drafts folder repeatedly. These zombie comments did not get saved as drafts, even though I tried to save them. The Save Draft button was disabled too.
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Interestingly each 'comment' in sequence - has it's own # focus tag - but I don't find it 'easily accessible'. It appears to deal with the way it 'interacts' with 'cookies' for the site. That's about as far in detail I can go on my own...
wannabe developer here...no zombies...
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Interestingly each 'comment' in sequence - has it's own # focus tag - but I don't find it 'easily accessible'.
This seems to be a non sequitur. Which makes me think we're talking apples and oranges. The zombies I refer to are the apparently unposted comments that I could not save, I could not post, and would not go away. That screenshot I posted above shows the single unposted comment I saw for 4 days, that somehow ended up being 3 comments appearing only on the 27th but dated the 24th and 25th.
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It appears from my experience as well that moderators have the ability to 'flag' and 'suspend' comments - that's my best guess...
There is also an edit/spam threshold - as a frequent editor of my comments I have hit that threshold and was alerted by the system of that fact🙄
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