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Request for a "CASES" capability

George Riley Jennings Jr
George Riley Jennings Jr ✭
September 25, 2021 in Suggest an Idea

As a regular - daily - user of FamilySearch, I'd like to request the capability to have my interactions with FamilySearch recorded in a "CASE" file, accessible by myself and the FamilySearch staff. Similar to the previous "CASES" capability. Please.

Tagged:
  • Not Planned
  • my cases
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1 votes

Not Planned · Last Updated September 28, 2021

Comments

  • Mark McLemore
    Mark McLemore admin
    September 28, 2021
    https://community.familysearch.org/en/discussion/103294/request-for-a-cases-capability

    Hi @George Riley Jennings Jr,

    FamilySearch has moved to a different support model where we no longer use cases. Is the primary functionality you'd like to see a history of your interactions with FamilySearch staff?

    Best,

    Mark

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