Need help updating my deceased sister's record and family tree
My younger sister died in September 2021; she was a volunteer at a Family History Center for many years. I have 2 issues in trying to accomplish her final wishes:
- I have access to her account (this one) and I was not able to mark her deceased according to the message I received when I tried to do that. I created a twin sister with the same name and birth date who died in Sep 2021, though that seems not to be the best way to do it. That also meant that I had to marry her twin to her deceased husband.
It would not let me mark her deceased from her own account and because she was showing a living, that record cannot be accessed by anyone else from a different account - my own or another friend who uses FamilySearch regularly
- Our mother, who died 10 years ago, is showing twice - once as a private person on my sister's account and once as a public person that others can see. From her account, I could not merge them nor could I delete the private one as it said she did not have permission to do that even though she had created it originally it seems.
I do not use FamilySearch for my own tree so I am not very knowledgeable about how it works in this situation. I have read many help pages, however, none of them explained how to resolve these issues. Thank you for any help or guidance.
Barbara (using sister Marilyn's account)