Indexing screen messed up
Best Answer
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I would suggest deleting the web browser "History & Cookie". Make sure you delete "All". I don't know how often you have done that, but it could take while for it to complete if you have never done it or it has been a long time. After it completes, go back into familysearch.org and see if it loads correctly. If it still does not load correctly you may have a virus on your computer or a trogan horse program.
Hope this helps.
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Answers
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@Jane Adams_5 this has happened to someone else in an earlier conversation. Here is the link to that in case the suggestion from @Tom123 doesn't help.
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Many thanks to you both for your response - much appreciated. Clearing the history has worked and all is back to normal.
Jane
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I usually hesitate to clear my cookies and temp files. Instead I use the familysearch.org/cookies which only clears the cookies for FamilySearch. It is amazing how often that simple link fixes odd issues.
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