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Remote Access Research Request

genealogiadavini
genealogiadavini ✭
September 24, 2021 in General Questions

Hi, I asked for a request for a birth certificate through remote access the 21 july and immediately receive the email of request

Till today not reply. Can you help me?


in the following the request

Remote Access Services

RequestName

enrico davini

Email [email protected]

NumberFilm Number and/or DGS Number7835331

Name on Document Alfonso Aiello

Locality of Record San Pietro in Guarano (Cosenza)

Date of Record Birth Alfonso Aiello, born 24 june 1888 , San Pietro in Guarano son of Gaetano Aiello and Filomena Stigliano

0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    September 24, 2021

    If you saved the email notice, reply to that email asking for a status update. Out of nearly 90 I'ved ordered since May, I've had 3 I did not receive within a week. I waited a month, just to be sure, and then replied to those confirming emails, asking for a status update. I had the records the next day.

    If you did not save the confirming emails, just fill out the request form again. The form has been modified and is now at https://forms.office.com/Pages/ResponsePage.aspx?id=s-7mYddfqkquPGHo3rCbeXDgy5vNu0pJhOnXB8jRDZtUNzlIR1VFVkhEWFNSVVFQNDRTUjdGRzRFVy4u

    1
  • genealogiadavini
    genealogiadavini ✭
    September 25, 2021

    Hi Aine,

    thank you for reply.

    I send a second email after one month (1st end of july, 2nd end of August) without reply.

    I can try to send a new request using the form...

    thanks

    Enrico

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