Improvements to be user friendly needed
I am finding a lot of pages that will not download. I get a black page with an error message at the top. EX: Calloway Co, KY 1830 cen pg 54. I have a Mac computer. Perhaps your format is not working with Mac like it used too. You do not have a place to report issues on the page that is a problem. Something at the side would allow for quick access while still being able to see what you need to report.
This issue isn't consistent. I was doing a search for a person on a page which would not download before and another issue occurred. This time the person was not findable. It did not even recognize the name this time. I put in another name I found previously and clicked pages over to find him. When I tried this time the download worked. When I went back to get the 2nd page of the other person that didn't work last time it didn't work again.
Next issue: When I leave for awhile and come back and I reset and try another search it blinks out and comes back to the previous page I had on before as if it is refreshing the old page.
The search results are scrambled. There will be census records, civil war records, a few marriage records, census records, marriage..... The search does not bring up all of the most likely first. i.e. If I put in John Smith, Kentucky, it should bring up all John Smith's in Kentucky first. Instead I get John Smith, John Doe, j Smith, John Ramsey, and then it starts mixing up all sorts of states even with the check mark beside Kentucky.
My last request is that you let me have my own tree that people can't change to incorrect items. The whole system is confusing and I don't even know where my original tree is. I have just quit adding anything. I just get upset when it gets changed to something else that is wrong. I use documents and some of those are not in my possession, for my proof and they are not all on this site. Other people just think it's close and put it up there.
Please help make this site user friendly again. Thank you