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Does anyone know why I get a forbidden message when I try to access records on www.wvculture.org?

MarilynKouvolo
MarilynKouvolo ✭
September 24, 2021 in General Questions

I used to be able to find death certificates and records by going to www.wvculture.org. If you click on sources for a person, you have the option to go to that site for death information. For the last three days I have been getting a "forbidden"message when I try to go there.

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Answers

  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    September 24, 2021

    Have you tried to find the historical records on their site by using their own search interface? See if the URLs have changed.

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  • MarilynKouvolo
    MarilynKouvolo ✭
    September 24, 2021

    When I go to their site I get the same "forbidden" message with no explanation. I am wondering if an other family search members have had this problem?

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  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    September 24, 2021

    I am able to navigate www.wvculture.org. It may help for you to share URLs of the last page you are able to navigate and the link that gives you the "forbidden" message.

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  • N Tychonievich
    N Tychonievich mod
    September 24, 2021

    @MarilynKouvolo, Thank you for reporting the 403 error that our link to www.wvculture.org produces when you try to access the site from our West Virginia Birth, Marriage, or Death record collections. We have reported the error in the link to engineering. Hopefully, they will soon have it working again.

    Meanwhile, you can access the site directly.

    1. Open a browser and go to www.wvculture.org.
    2. Scroll down and click Learn More under Records & Databases.
    3. Under the Explore Archives and History heading, click Births, Deaths and Marriages (databases)
    4. From there you can search the databases

    We apologize for the error. Hope the work-around will be successful for you while we wait for engineers to fix the link in the record collections.

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  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    September 24, 2021

    @N Tychonievich has provided critical information. It was a bad link in a FamilySearch historical records collection.

    A quick check of the FS Research Wiki reveals bad links there too. On https://www.familysearch.org/wiki/en/How_to_Find_West_Virginia_Birth_Records the link to try first, with display text 1853-1930 - At West Virginia Division of Culture and History, is bad.

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  • N Tychonievich
    N Tychonievich mod
    September 24, 2021 edited September 24, 2021

    @dontiknowyou Good catch. You can actually report the error in the wiki article yourself. Any time you find an error in a wiki article, like a bad link, @dontiknowyou look on the panel to the left and find the Give Feedback section. Click Report a problem. Fill in the info and off it goes directly to the wiki team. I've found that they are pretty quick to fix things.

    Capture.JPG


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  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    September 24, 2021

    @N Tychonievich any mention of the Research Wiki is a good thing. I mentioned the problem here not on the wiki because the problem is already being addressed here, and is more extensive than the wiki.

    There may also be old FamilySearch blog pages mentioning the collection, that have dead links now too.

    Hopefully, notice here will accomplish some coordination of corrections across all FamilySearch platforms.

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