Merging message "a father and son can not be merged"

dianaleemiller1

I am trying to merge 2 people. All dates match.

This person is my friends brother and both #'s are the same person

Jimmy Esteban Araneda Soto

KWL6-HJR and LTCM-5ZF

When we try to merge a message comes up "a father and son cannot be merged"

Parents and children are not listed on either profile

886EZLContact ID

@dianaleemiller1,

We will send this to our internal department and ask them to correct it and merge the records. We will contact you in a private message to ask for additional information from you.

dontiknowyou

@dianaleemiller1, good catch! Hopefully, discovery and correction of these rare glitches will lead to finding the bug that causes them.

Bryan54

Jimmy Esteban Araneda Soto KWL6-HJR: Private message sent to guest with an update on the issue.