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Merging message "a father and son can not be merged"

dianaleemiller1
dianaleemiller1 ✭
September 22, 2021 in Family Tree

I am trying to merge 2 people. All dates match.

This person is my friends brother and both #'s are the same person

Jimmy Esteban Araneda Soto

KWL6-HJR and LTCM-5ZF

When we try to merge a message comes up "a father and son cannot be merged"

Parents and children are not listed on either profile

Tagged:
  • Possible duplicates
  • Cannot merge
1

Answers

  • 886EZL
    886EZL ✭✭✭
    September 22, 2021

    @dianaleemiller1,

    We will send this to our internal department and ask them to correct it and merge the records. We will contact you in a private message to ask for additional information from you.

    3
  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    September 22, 2021

    @dianaleemiller1, good catch! Hopefully, discovery and correction of these rare glitches will lead to finding the bug that causes them.

    1
  • Bryan54
    Bryan54 ✭✭✭✭✭
    September 22, 2021

    Jimmy Esteban Araneda Soto KWL6-HJR: Private message sent to guest with an update on the issue.

    2
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