Memories are missing!
I attached several memories to my grandfather, Louis Barragan Cooper. I went to look at his record and memories 3 days ago and they were ALL gone. I examined the history of changes to his record. His record had been merged 2 or 3 times. However, my stake family history consultant said that she thought that memories were kept with a surviving record when they were merged.
I have attached another picture, so now there is 1 memory attached.
Does anyone know what has happened to the memories attached to my grandfather?
Answers
-
Michelle,
Sorry to read your comment about missing memories from your grandfather,
Here are some steps for you to follow in the attached knowledge article.https://www.familysearch.org/help/helpcenter/article/how-do-i-search-the-photos-stories-documents-and-audio-files-in-memories We wish you much success.
Thank you for for using this wonderful website.
0 -
I tried to search the memories collection on FamilySearch. I was dilligent, I promise. I could not find anything on my grandfather there.
Still hoping someone knows how they could have been removed.
0 -
Hope this article will help you. It will give you directions on how to look for his memories knowing that your grandfather was merged with others. Good luck.
0 -
Michelle,
Are you saying you searched for the uploaded memories in your Gallery, to be sure they have been correctly tagged? If you did not find them, maybe they did not process correctly, and need to be uploaded again. The Latest Changes shows the one photo, but no other photos added .
Good luck getting the photos uploaded and connected to your grandfather, Louis Barragan Cooper's record.
0 -
Hello @michellereneeorme1
I realize I'm late to the conversation, but I do see the three memories in Family Tree for your grandfather, Louis Barragan Cooper. I'm glad things worked out and the memories aren't missing, after all.
0
