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Help to fix project instructions

LIsa Weyand
LIsa Weyand ✭
September 19, 2021 edited August 20, 2024 in Get Involved/Indexing

Hello! Just wanted to make someone aware that the project instructions links for US, Wisconsin—Marriage Records, 1907–1939 [Part B] are broken. (When I click them I just see a black screen). I will work on a different project until this is fixed. Thanks!!

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Answers

  • Susan Ann Mullen
    Susan Ann Mullen ✭✭✭✭✭
    September 19, 2021

    We see the Project Instructions. It may be that you will need to do some housekeeping on your computer. Try each step and then check to see if that step helped before going on to the next step. If none of these work let us know.

    1. Reset FamilySearch cookies by going to this link and saying yes. It only resets FamilySearch cookies. familysearch.org/cookies
    2. Go out of FamilySearch then come back in.
    3. Update your browser
    4. Shut your computer down and wait a few minutes then turn back on
    5. Change browsers
    6. If you have an iPad before doing anything else turn your screen to vertical.
    1
  • LIsa Weyand
    LIsa Weyand ✭
    September 19, 2021

    Thanks for this list! However, I have tried all the steps and no change. I don't have problems in seeing the project instructions for any other project I've tried, so I will simply work on something else.

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